The most commonly asked questions are shown below.
If you can not find the answer to your question or query please email or call our expert sales team who will be happy to help you:
Email: sales@rajapack.co.uk Or Free Phone: 0800 542 4428
Your questions :
What is the minimum quantity...
Some of our products are sold individually, but most of them are sold in pack quantities which enable us to offer you the best prices on these products.
You can find these quantities in the price tables for each product.
Can we receive samples of products...
Yes, the majority of our products are available as samples.
Please call our sales team with your request.
Do I get better prices for larger quantities...
Yes, the more you buy the more you save !
These quantity discounts are included in the price tables for each product.
Please call us if you want to place a very large order and we’ll try to arrange a special price for you.
How do we pay...
Please see our
Payment section.
How do we open an account...
Please see our
Payment section.
Is it possible to order without an account...
You will be asked to pay in advance for your first order by cheque or credit card at the time of ordering.
We will automatically set up an account for your next order or you can choose to continue to pay for all your orders by cheque or credit card.
For security reasons, this option is not available on the web so please call us.
What is my Customer/ account number...
Your Customer/ account number is a unique reference which enables us to access all of your details on our database.
You’ll find this number either printed on the back of your catalogue, or on any other correspondence from us.
If not, please call us and we will give it to you.
Where do we send cheques...
Please write your details on the back of the cheque and address them to :
RAJAPACK Ltd
Unit 1, Marston Gate
Ridgmont
Bedford
MK43 0YL
When will we receive an invoice...
An invoice will be sent to you 2 or 3 days after you receive your goods.
How can I return items...
If you are unhappy with an item you have ordered you may return it for a full refund, credit or exchange within 30 days of purchase.
All we ask is that the product be returned to us in an unspoilt condition and with its despatch note.
In the unlikely event that you receive damaged or defective products,
please call customer services on 0800 542 44 28 and we will arrange for collection and credit, exchange or refund the product at no cost to you.
For details see our
terms and conditions.
Cartons and boxes
Postal packaging products
Envelopes paper and padded bags
Bagging and collating
Tapes and dispensers
Labels and marking
Protective packaging
Stretch, shrink and palletising
Strapping, stapling and adhesives
Warehouse, storage and handling equipment
Janitorial products
Gift and retail packaging
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